News Item: : Paladin Consulting structures for the future
(Category: Misc)
Posted by Andy Searle
Tuesday 30 September 2008 - 22:11:00

Ruhling Herbst, a director at Paladin Consulting for the past two years, takes over from Andy Searle as Managing Director of the company on the 1st October 2008. Andy, the founding member of Paladin Consulting and the main shareholder, will remain as a director.

This role change signals a new milestone in the six year history of this dynamic consultancy business, which has evolved to become a highly credible player in the Contact Centre Industry in South Africa. Paladin Consulting has built great intellectual capital value through its extensive work in the BPO & O environment across the public and private sectors and spanning key industries: Financial Services; Transport and Logistics; Telecommunications; and ITES.

A key aspect of the company's medium term strategy has been its ability to develop highly relevant skill development programmes; using the business insights acquired from the consultancy. These programmes have found great traction in the local market; giving rise to the need to restructure the business with two distinctive, yet interdependent, focus areas: business consulting; and skills development.

A separate company, Paladin People Solutions, was established to provide the delivery reach and capacity to service the growing skills development needs in the local BPO & O Sector. This company is collaboration between Paladin Consulting, People Solutions and TL Consulting; People Solutions and TL Consulting are both established providers of training solutions to the BPO & O market.

Andy Searle will fulfill the role of Managing Director of Paladin People Solutions, starting in this capacity on the 1st October 2008. Ruhling has also been co-opted onto this board of directors together with Nita Goodall and Thembela Masuku.

This cross directorship will ensure that the two companies maintain close ties to exploit operational synergies and market opportunities for mutual benefit.

Ruhling is very well equipped to drive Paladin Consulting forward into the next phase of its development journey; consolidating the consultancy and eventually extending its reach to new provinces and regions.

With his very strong focus on delivering value, Ruhling will ensure that the Paladin Consulting brand strengthens and evolves to realise its full potential.

Ends


This news item is from Paladin Consulting
( http://www.paladin-consulting.co.za/news.php?extend.7 )