Paladin Consulting is a professional services company focused on unlocking the value of customers for organisations. Our mission is to work with our clients as a team in order to help them build a successful company that balances the business benefits derived from better customer management with the value that their customers receive when interacting with the company.
We aim to infuse our clients' businesses with thought leadership and delivery experience and to assist in building the business capability they require. Our management team combines diversity in background, skill, approach and business experience to provide a strong foundation of management capability upon which to build the business into the future. We specialise in Customer Management, Channel Alignment and Integration and Contact Centre consulting and aim to build and enhance these core business capabilities in partnership with our clients.